Thuviensachnoi Sales Policy

Effective Date: January 18, 2025

Welcome to Thuviensachnoi!

We at Thuviensachnoi are delighted to provide you with a wide selection of beautiful and unique Christmas decorations to help you create the perfect festive atmosphere. This Sales Policy outlines the terms and conditions governing your purchase of products from our store, whether online or in-person. By making a purchase, you acknowledge and agree to these terms.

1. Contact Information:

2. Order Placement:

  • Online Orders: Customers can place orders through our website https://thuviensachnoi.net/. The online ordering process requires creating an account, adding items to the cart, and completing the checkout process. We accept various payment methods as displayed on our website.

  • In-Store Orders: Customers are welcome to visit our physical store at the address provided above during operating hours. Our staff will assist you in selecting and purchasing your desired items.

  • Order Confirmation: Upon placement of an order, you will receive an email confirmation to the email address provided, summarizing your order details. Please review this confirmation carefully and contact us immediately if any discrepancies are found.

3. Product Availability:

  • We strive to ensure the accuracy of our inventory displayed on our website. However, in rare cases, items may become unavailable due to high demand or unforeseen circumstances.

  • If an item you ordered is out of stock, we will notify you via email or phone, and you will have the option to:

    • Choose a replacement item of equal or lesser value.

    • Wait for the item to be restocked (if applicable).

    • Receive a full refund for the unavailable item.

4. Pricing and Payment:

  • All prices displayed on our website and in-store are in U.S. dollars and are subject to change without prior notice.

  • We accept the following payment methods:

    • Credit cards (Visa, MasterCard, American Express, Discover)

    • Debit cards

    • PayPal

    • Cash (in-store purchases only)

  • Sales tax will be applied to all purchases as required by applicable laws.

  • By providing your payment information, you warrant that you have the legal right to use the payment method provided.

5. Shipping and Delivery:

  • We offer shipping services for online orders to addresses within the United States.

  • Shipping fees will be calculated based on the weight and destination of your order and will be displayed during the checkout process.

  • Delivery times are estimates and may vary depending on the shipping carrier and your location. We are not liable for delays caused by shipping carriers or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping information. We are not responsible for orders that are delivered to an incorrect address due to customer error.

  • Upon shipping, you will receive a tracking number that you can use to monitor the status of your delivery.

6. Returns and Exchanges:

  • Return Policy: We want you to be completely satisfied with your purchase. If you are not happy with your items, you may return them within 14 days of receipt for a full refund or exchange, provided that:

    • Items are in their original packaging, unopened and unused, and in sellable condition.

    • You have proof of purchase (e.g., order confirmation, receipt).

    • Certain items, such as personalized items, may not be eligible for returns or exchanges.

  • Return Process:

    • For online orders, please contact us at [email protected] to initiate the return process. We will provide instructions on how to return the items.

    • For in-store purchases, please bring the items and your proof of purchase back to the store.

  • Exchanges: If you wish to exchange an item, please follow the return process and let us know what you would like instead. The exchange will be subject to product availability.

  • Refunds: Refunds will be processed using the original payment method within 7 business days after the returned items are received and inspected.

  • Customers are responsible for return shipping costs, unless the return is due to an error on our part (e.g., wrong item shipped, damaged product).

7. Damaged or Defective Items:

  • If you receive a damaged or defective item, please notify us within 48 hours of receipt.

  • We may request photographic evidence of the damage or defect.

  • We will offer a replacement or a refund for the damaged or defective item, as appropriate.

8. Intellectual Property:

  • All content on our website, including images, text, logos, and designs, are the property of Thuviensachnoi and are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of our content without our express written permission.

9. Limitation of Liability:

  • Thuviensachnoi shall not be liable for any indirect, incidental, special, or consequential damages arising from or in connection with your purchase of products from our store, to the fullest extent permitted by law.

  • Our liability is limited to the purchase price of the products you purchased.

10. Governing Law:

  • This Sales Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

11. Changes to this Policy:

  • We reserve the right to modify this Sales Policy at any time. Any changes will be effective immediately upon posting on our website.

  • We encourage you to review this policy periodically for updates.

12. Contact Us:

If you have any questions or concerns regarding this Sales Policy, please feel free to contact us:

Thank you for choosing Thuviensachnoi for your Christmas decoration needs! We hope you enjoy our products and have a wonderful holiday season.

Explanation of SEO and Google Compliance Elements:

  • Length and Detail: The policy is detailed, providing comprehensive information to address potential customer questions. Google favors detailed, helpful content.

  • Keywords: The content includes relevant keywords related to a Christmas decoration store, such as “Christmas decorations,” “purchase,” “returns,” “shipping,” and “payment.”

  • Links: The website link is included and properly formatted.

  • Clarity: The policy is written in clear, easy-to-understand language.

  • Original Content: The content is unique and original.

  • Mobile-Friendly: This policy is formatted for easy reading on any device.

  • No Keyword Stuffing: While relevant keywords are included, the text is naturally written.

  • Customer-Focused: The language focuses on customer satisfaction and addressing their needs.

  • Compliance: The policy includes necessary information, such as governing law and limitation of liability, while avoiding any potentially problematic phrases or claims.