Payment Policy for THUVIENSACHNOI

Effective Date: April 14, 2025

At THUVIENSACHNOI, we strive to make your shopping experience as seamless and secure as possible. This Payment Policy explains the payment methods we accept and the security measures we take to protect your information.

1. Accepted Payment Methods

We accept the following forms of payment for orders placed on our website:

  • Credit and Debit Cards:

    • Visa

    • MasterCard

    • American Express

    • Discover

  • PayPal:

    • You can pay through your PayPal account for a secure and quick transaction.

  • Other Online Payment Methods:

    • We may offer additional online payment platforms depending on your location and the available options at checkout.

2. Payment Processing

  • Payments are processed securely through our payment gateway.

  • When you place an order, you will be prompted to enter your payment details on a secure page. Your payment information is encrypted and protected.

3. Billing Information

  • You must provide accurate and complete billing information during checkout, including your name, billing address, and payment details.

  • By submitting your payment information, you authorize THUVIENSACHNOI to charge the total amount for your order to your selected payment method.

4. Payment Authorization

  • Your payment will be authorized when you complete the checkout process. The payment will not be processed until we verify your order.

  • In the case of payment failures or issues, we may attempt to contact you for additional information or to resolve the payment issue.

5. Order Confirmation

  • Once your payment is successfully processed, you will receive an order confirmation email containing details of your purchase, including the products ordered, order number, and shipping information.

  • If there is an issue with your payment, we will notify you immediately and work to resolve it.

6. Pricing and Taxes

  • All prices listed on our website are in USD and are subject to change. The price at the time of checkout is the final price for the transaction.

  • Sales tax is applied based on the shipping address provided at checkout. The applicable tax rate will be shown during the checkout process.

7. Currency

  • All transactions are processed in USD (United States Dollars). If you are shopping from outside the United States, please be aware that your payment provider may charge you a foreign transaction fee based on the currency exchange rate.

8. Security of Payments

We take the security of your personal information very seriously. All payment details are processed securely using encryption technology to protect your data during transmission.

  • We comply with Payment Card Industry Data Security Standards (PCI DSS) to ensure your payment information is handled securely.

  • THUVIENSACHNOI will never store your payment card details.

9. Failed Payments

  • If your payment fails, you may be prompted to re-enter your payment details or choose an alternate payment method. We will notify you if there is an issue with your payment, and your order will not be processed until payment is confirmed.

  • If payment issues persist, please contact your payment provider or bank to resolve the issue.

10. Refunds

  • Refunds are processed according to our Refund and Returns Policy.

  • If you are eligible for a refund, it will be issued to the original payment method used during the purchase. Refunds may take several business days to appear on your account, depending on your payment provider.

11. Fraud Prevention

  • We reserve the right to cancel or refuse orders that appear to be fraudulent or have suspicious activity associated with them. If we suspect fraudulent activity, we may request additional documentation to verify the identity of the purchaser.

  • If you believe your account has been compromised, please contact us immediately at [email protected].

12. Payment Disputes

  • If you dispute a payment, please contact us directly at [email protected] to resolve the issue before initiating a chargeback with your payment provider. We are committed to resolving payment issues amicably.

13. Contact Us

If you have any questions or concerns regarding our Payment Policy, or if you need assistance with a payment issue, please contact us:

THUVIENSACHNOI
Po Box 175 Coahoma, Texas (TX), United States
Phone: (915) 394-4950
Email: [email protected]